Processing & Cancellations

Processing

Orders made Monday to Friday will be processed within 2 business days after receiving clear payment notification.

Weekend or Public Holiday orders will be processed on the following business day. Once your order is fulfilled, you will receive your tracking number.

 

For the protection of our customers, all payments undergo fraud protection analysis. Please be aware that this process may occasionally cause delays based on your financial institution. Rest assured, once your payment is confirmed, processing will begin.   

Cancelling Orders

*** Once an order has been shipped it cannot be cancelled ***

If you wish to cancel an order please send email to Sales@Kaotic.au

Ensure in the subject line it clearly notes; PLEASE CANCEL ORDER & Order # prior to receiving your shipping notice.